General conditions of sale of chaussmoi.com

1. Identification of the seller

SARL ChaussMoi
Limited liability company with a capital of 40 000 euros, headquartered 696 Lendrevie bass 81600 Brens road, registered at the RCS of Albi under the 533 329 140 number number of TVA Intracommunautaire FR77 533 329 140 00016.

2. Application of the General conditions of sale

The order by the customer implies the acceptance of the entirety of these general conditions.

3. Validity of offers

Our offerings cater to consumers equipped with a delivery address in metropolitan France, Corsica, on all Islands French, Belgium, Switzerland and neighbouring countries to France (Spain, Italy, Germany and England...).
Visible items on the site are available until exhaustion of stocks, including each size. The presence of an offer in a size does not imply for ChaussMoi obligation to provide in any other size not reported as available.
When debiting or cashed to an unavailable item, ChaussMoi undertakes to reimburse the customer within a period of 15 days. ChaussMoi undertakes to notify by mail Client that would have passed control of an unavailable item.

4. Presentation of products

The products offered for sale are described and presented with the highest possible accuracy.
However, if errors or omissions may have occurred with respect to this presentation, the responsibility of ChaussMoi could be engaged.
The photographs and texts illustrating the products fall within the scope of the contract. In case of difference between the description, photo, and the proceeds received, Chaussmoi agrees at its expense take back the product concerned and carry out the refund within 15 days.

5 Prices

The awards are presented in euros all inclusive of tax for the metropolitan France.
The amount of VAT is indicated when a product is selected by the Client. If the VAT rate should be modified, these changes may be passed on to the prices of items without affecting the client about previously.
ChaussMoi reserves the right to modify its prices at any time, but products are invoiced at the price in force during the recording of the command.


6. Control and secure payment

6.1: Payment
The client validates his order as stated below. This validation leads to the acceptance of the present general conditions of sale.
The client interested in a visible item on the ChaussMoi site follows the following process to establish his command. After clicking on the icon "confirm" and after checking the specificities of its order (color, amount, size, price, etc.), the client validates the choice of the products selected by a click.
If the customer receives a special offer, it must first enter a code which has been assigned in the field provided for this purpose. During his first command, the client has a form containing the following: title, name, first name, complete shipping address, email, date of birth, telephone number. On this occasion the client creates its password.
The client has the ability to pay by credit card directly on the site.
After having validated his method of payment, client validates definitively and irrevocably his command with the following specified effects.

  • Payment by credit card on the site
    The Client validates its delivery and billing address, the product and the total price. It provides a credit card number associated with the expiration date and the CLC code.
    It finally validates his order by clicking on the button "confirm".

     

  • PayPal
    With PayPal your financial information are never transmitted to Chaussmoi. PayPal encrypts and protects your card number once and for all. Pay online with just your email address and your password.


6.2: Default
ChaussMoi reserves the right to refuse to carry out a delivery or to honor an order from a consumer who has not fully paid or partially a previous order or with whom a payment dispute is being administration.

6.3: Payment Verification
ChaussMoi can check the orders that have been posted on its website. These controls are intended to protect ChaussMoi of abusive practices operated by fraudsters.
Our services can be brought to ask the parts necessary for the release of your order: supporting home or debit in your name, or even proof of residence on behalf of the person specified for the address of delivery etc...

7. Security of payments

To ensure the security of the payments, the ChaussMoi site uses Bank Courtois's secure payment service. This service incorporates the standard of SSL security. Confidential data (the credit card number 16-digit as well as the expiration date, the code CVX) are directly transmitted to the server of the Bank without passing through the physical media of the ChaussMoi server.
When the order is confirmed: the payment request is routed in real time on the secure payment handler.
It address a request for permission to the credit card network.
The payment handler issue an electronic certificate which will be worth proof of the amount and the date of the transaction in accordance with the provisions of articles 1316 and following of the civil code.

8 Identification

The customer having already made a purchase on the site ChaussMoi can choose a password allowing, during subsequent controls, do not have to fill out once again forms prior to placing the order.
Already registered Client is recognized on the site as a customer of ChaussMoi.
The password the customer of ChaussMoi is strictly personal and confidential.
In any case, it must be disclosed or communicated to anyone.
Where the customer's ChaussMoi came to lose or forget the password, it is incumbent to prevent very short time the Manager of the ChaussMoi site at contact@ChaussMoi that will issue it a new password which will replace full former within 48 hours. To facilitate the identification of the customer by the simultaneous provision of the e-mail address and password, the customer expressly authorises ChaussMoi to file on the hard disk of the client a said file 'cookie' with the sole purpose to facilitate such identification.

9 Delivery

It is done within a maximum of 5 working days from the receipt of the order, notwithstanding any unforeseeable circumstances or of force majeure which would delay delivery regardless of the will and carriages of ChaussMoi.
If the customer chooses the express service, delivery time is reduced to 48 hours notwithstanding any unforeseeable circumstances or force majeure.

SHIPPING costs: The transport of your parcel

Packages are usually shipped the day following receipt of your payment.

Stockings and tights:

Stockings and tights with shoes ordered will be delivered in the package of the shoes.

Stockings and tights only ordered will be delivered according to their amount or by letter by post or by global Relay to the choice of ChaussMoi unless the customer has selected the option position in which case, they will be delivered by mail.

Global Relay: (free)

The standard shipping method is global Relay.

This mode of delivery is free for the metropolitan France, the Belgium and Corsica.

You choose the relay packages of your choice and you will have to go collect your parcel in it.

The post office in metropolitan France: (paid)

Your parcel will be sent to you in Colissimo followed, delivered without a signature. If you want a discount with signature, an additional charge applies, please contact us.

Your parcel will be deposited directly into your box letter provided that it fit.

The post for the Belgium and overseas: (paid)

Your parcel will be sent to you in Colissimo followed, delivered without a signature. If you want a discount with signature, an additional charge applies, please contact us.

Your parcel will be deposited directly into your box letter provided that it fit.

So the post Colissimo: (charges apply)

Your parcel will be sent to you by So Colissimo. You can choose your delivery location.

For all:

Whatever the mode of delivery chosen, we will provide you as soon as possible a link that will allow you to track the delivery of your parcel online.

Shipping charges include packaging, handling and transportation costs. They can contain a fixed part and a variable part based on the price or the weight of your order. We recommend that you gather your purchases in a single command. We cannot group two separate commands, and you must pay the charges for each of them. A particular care is given to the packages containing fragile products...

The packages are oversized and protected.

 

10. Satisfied or Exchange or refund


All items purchased on the site ChaussMoi except stockings and tights can be Exchange or refund within a period of 14 days from the date of receipt.

The stockings and tights are neither retaken nor exchanged.

 

Conditions for products in return for Exchange:

The period during which the client may solicit the Exchange or assert his right to cancellation is 14 days from the date of receipt of the items. In all cases, the product must be in its original (new and unworn) State. No trace of wear must be present on the product.
The return of the items within this period must follow the procedure detailed below:

Step 1:
We recommend that you contact us by email at contact@chaussmoi.com to obtain a number of return to package. This return number helps us identify you upon receipt of the package.

Step 2:
During a first trade request, society Chaussmoi re - sends the package at its expense. The return costs are not reimbursed. We will ask you a lump participation of €5 in the event of a second application to the Exchange. Trade requests are processed according to the availabilities of the article requested and re-shipped within 7 days. In the event of non-availability, we will then proceed to the refund of the returned item and Billings for a charge of € 5 for return costs.

Step 3:
  Once your application is validated, you will be able to return by sending the package to the following address:
SARL ChaussMoi

696 Lendrevie bass road

81600 Brens
In all cases, it is strongly recommended to keep the receipt provided by the post office or by the carrier chosen for the return. ChaussMoi accepts no liability in case of loss or damage during the transport of the package.

Will be rejected by the seller any damaged item which would have not been the subject remarks or explicit reservations by the client upon delivery so that any product used.

 

Conditions for products in return for refund:

The period during which the client may solicit the Exchange or assert his right to cancellation is 14 days from the date of receipt of the items. In all cases, the product must be in its original (new and unworn) State.
Attention! The return of the items within this period must follow the procedure detailed below:
The return of products for reimbursement is paid and is the responsibility of the customer. The return must be carried out at the headquarters of the company at the address below.

Step 1:
We recommend that you contact us by email at contact@chaussmoi.com to obtain a number of return to package. This return number is used to identify you once parcel received.
Step 2:
After the first step, an email will be sent to give you a back reference to note on the package.
Return by Colissimo is then at your expense.

Step 3:
Once your application is validated, you will be able to return by sending the package to the following address:
SARL ChaussMoi

36 Avenue du Général Leclerc

81600 Gaillac

France

In all cases, it is strongly recommended to keep the receipt provided by the post office. ChaussMoi accepts no liability in case of loss or damage during the transport of the package.

Will be rejected by the seller any damaged item which would have not been the subject remarks or explicit reservations by the client upon delivery so that any product used.

 

11 Treatments of packages not delivered by our transport

These are packages that were not given to the final recipient for the following reasons: bounce, claimed, denied, transport damage, plunder...

11.1: Returns due to bounce:
It's the package returned by the service provider responsible for delivery under the reference: does not live at the address indicated.
After receipt and acceptance of your package by our services, ChaussMoi will contact the customer to return his order if the product is still available or to the refund of the order according to the customer's wishes.
ChaussMoi reserves the right to proceed to the refund of the order and not to return it where several bounce would be gone.

11.2: Returns due to "No advertising":
It comes to packages which have not been claimed by the client at the post office, or in the relay in a timely manner.
After receipt and acceptance of your package by our services, ChaussMoi will contact the customer to return his order if the product is still available or to the refund of the order according to the customer's wishes.
ChaussMoi reserves the right to proceed to the refund of the order and not to return it where several "no advertising" would be gone.

11.3: Returns due to "REFUSE":
You refused your parcel at the time of delivery.
After receipt and acceptance of your package by our services, credit memo with reimbursement will be made within 15 days of receipt of your package.

In case of return of a package due to causes "Bounce", "No advertising", or "REFUSE", ChaussMoi does not the reservation of the ordered items and may provide for the payment of the order if the products are no longer available.

12 Liability

For all stages of access to the site, consultation, of filling out forms, of ordering, delivery of articles or any other service, the ChaussMoi company has only an obligation of means. Accordingly, the responsibility of ChaussMoi cannot be held liable for all inconveniences or damages inherent to the use of the Internet and completely outside the stagecoaches and precautions taken by ChaussMoi.
In particular, any disruption in the supply of the service, or any external intrusion or presence of viruses, cannot engage the responsibility of ChaussMoi. Similarly, quite qualified force majeure within the meaning of the case-law of the Court of Cassation exempts totally ChaussMoi from any liability. Customers benefit from the guarantees granted by the brands on the site.

13 Intellectual property

All elements of the site ChaussMoi, whether Visual or audio, including the underlying technology, are protected by copyright, trademarks or patents.
They are the exclusive property of ChaussMoi.
Any hypertext link to the site of ChaussMoi, using the technique of framing, of deep-linking, in-line linking or any other deep linking technique is in any event prohibited.
In all cases, any link, even tacitly authorized, must be removed on request of ChaussMoi.

14. Personal data

ChaussMoi for the purposes of the service reserves the right to collect personal data concerning users of the site via the "cookie" mentioned in article 8.
Therefor, the ChaussMoi site is declared to the CNIL under the number:.
ChaussMoi Furthermore reserves the right to commercially sell the data it collects on its site.
In all cases, and in accordance with the law n ° 78-17 of 6 January 1978, any user or customer of the site may at any time to oppose the commercial use of such data and has also a right of access, rectification and deletion of the data concerning him.
All applications in this section should be sent by e-mail to the address Contact@ChaussMoi